The List of chapters and table content
There are twenty-five chapters which have twenty sub-topics each.
Index
01. Cognitive
& Thinking Skills
02. Communication
Skills
03. Interpersonal
& Relationship Skills
04. Leadership
& Management
05. Time &
Self Management
06. Emotional
& Psychological Maturity
07. Cultural and
Global Competence
08. Customer
& Client Relations
09. Learning
& Growth
10. Digital &
Remote Soft Skills
11. Creativity
& Innovation
12. Workplace
Effectiveness
13. Business
& Commercial Acumen
14. Project &
Process Management
15. Professional
Documentation & Reporting
16. Training,
Coaching & Teaching
17. Problem-Solving
Techniques
18. Change
Adaptability & Flexibility
19. Ethics &
Integrity
20. Personal
Branding & Presence
21. Collaboration
& Group Dynamics
22. Career
Success Behaviors
23. Attention to
Detail & Quality
24. Miscellaneous
Professional Traits
25. Resilience
& Stress Navigation
The soft skills courses on offer are :
Cognitive & Thinking Skills
1. Critical Thinking
2. Problem Solving
3. Decision Making
4. Analytical Thinking
5. Logical Reasoning
6. Creative Thinking
7. Strategic Thinking
8. Lateral Thinking
9. Brainstorming
10. Innovation
11. Insight Development
12. Situational Analysis
13. Abstract Thinking
14. Visual Thinking
15. Systems Thinking
16. Design Thinking
17. Data Interpretation
18. Intuition
19. Cognitive Flexibility
20. Conceptual Thinking
Communication Skills
21. Verbal Communication
22. Written Communication
23. Listening Skills
24. Presentation Skills
25. Public Speaking
26. Storytelling
27. Negotiation
28. Persuasion
29. Clarity of Expression
30. Business Writing
31. Email Etiquette
32. Assertive Communication
33. Non-Verbal Communication
34. Cross-Cultural Communication
35. Active Listening
36. Constructive Feedback
37. Influencing Skills
38. Empathetic Communication
39. Technical Communication
40. Interviewing Skills
Interpersonal & Relationship Skills
41. Emotional Intelligence
42. Empathy
43. Teamwork
44. Collaboration
45. Conflict Resolution
46. Rapport Building
47. Cultural Sensitivity
48. Social Awareness
49. Active Empathy
50. Respectfulness
51. Diplomacy
52. Building Trust
53. Networking
54. Interpersonal Sensitivity
55. Relationship Management
56. Group Facilitation
57. Adaptability in Groups
58. Mediation Skills
59. Accountability in Teams
60. Tactfulness
Leadership & Management
61. Leadership
62. Delegation
63. Motivation
64. Goal Setting
65. Performance Management
66. Coaching
67. Mentoring
68. Visioning
69. Strategic Planning
70. Leading by Example
71. Conflict Management
72. Change Management
73. Crisis Management
74. Stakeholder Management
75. Team Building
76. Influence Without Authority
77. Decision Ownership
78. Resource Management
79. Time Prioritization
80. Ethical Leadership
Time & Self Management
81. Time Management
82. Prioritization
83. Organization
84. Self-Motivation
85. Self-Discipline
86. Focus
87. Stress Management
88. Goal Orientation
89. Productivity
90. Punctuality
91. Multitasking
92. Planning
93. Scheduling
94. Deadline Management
95. Self-Regulation
96. Work-Life Balance
97. Energy Management
98. Commitment
99. Task Management
100. Accountability
Emotional & Psychological Maturity
101. Resilience
102. Patience
103. Self-Awareness
104. Self-Confidence
105. Humility
106. Integrity
107. Emotional Regulation
108. Mental Agility
109. Positivity
110. Optimism
111. Gratitude
112. Growth Mindset
113. Adaptability
114. Open-Mindedness
115. Perseverancey
116. Emotional Agility
117. Self-Reflection
118. Stress Tolerance
119. Inner Motivation
120. Vulnerability
Cultural and Global Competence
121. Global Awareness
122. Language Sensitivity
123. Multilingualism
124. Cultural Intelligence
125. Global Team Collaboration
126. Remote Team Engagement
127. Open-Mindedness
128. Global Business Etiquette
129. Intercultural Understanding
130. Cultural Respect
131. Diversity Appreciation
132. Inclusion
133. Bias Recognition
134. Global Networking
135. Global Customer Sensitivity
136. Awareness of Global Trends
137. International Adaptability
138. Respecting Customs
139. Culturally Responsive Thinking
140. Inclusion in Decision Making
Customer & Client Relations
141. Customer Orientation
142. Client Communication
143. Active Customer Listening
144. Complaint Handling
145. Service Recovery
146. Client Empathy
147. Client Retention
148. Value Proposition Clarity
149. Professional Courtesy
150. Sales Support
151. Client Relationship Management
152. Conflict De-Escalation
153. Customer Feedback Utilization
154. After-Sales Support
155. Consultative Selling
156. Customer Need Analysis
157. Upselling with Ethics
158. Customer-Centric Thinking
159. Positive Language Usage
160. Exceeding Expectations
Learning & Growth
161. Lifelong Learning
162. Curiosity
163. Self-Education
164. Knowledge Sharing
165. Mentoring Others
166. Feedback Acceptance
167. Self-Improvement
168. Open to Coaching
169. Continuous Improvement
170. Reflective Learning
171. Seeking Challenges
172. Learning Agility
173. Habit Formation
174. Willingness to Unlearn
175. Experimentation
176. Openness to Criticism
177. Internal Motivation
178. Peer Learning
179. Learning from Failure
180. Study Discipline
Digital & Remote Soft Skills
181. Digital Communication Etiquette
182. Video Call Professionalism
183. Online Collaboration
184. Email Clarity
185. Virtual Networking
186. Remote Time Management
187. Asynchronous Communication
188. Digital Empathy
189. Managing Remote Teams
190. Digital Presentation
191. Virtual Facilitation
192. Online Team Motivation
193. Digital Feedback
194. Tech Adaptability
195. Managing Online Conflict
196. Online Listening
197. Screen Presence
198. Working Across Time Zones
199. Cyber-Professionalism
200. Work-from-Home Discipline
Creativity & Innovation
201. Ideation
202. Artistic Expression
203. Creative Problem Solving
204. Imagination
205. Risk Taking
206. Curiosity-Driven Work
207. Unconventional Thinking
208. Experimentation
209. Innovation Strategy
210. Visual Thinking
211. Metaphorical Thinking
212. Storyboarding
213. Mind Mapping
214. Scenario Creation
215. Open Source Contribution
216. Creative Adaptation
217. Creative Presentation
218. Breaking Conventions
219. Visionary Thinking
220. Resourceful Innovation
Workplace Effectiveness
221. Professionalism
222. Work Ethics
223. Initiative
224. Detail Orientation
225. Ownership
226. Process Adherence
227. Confidentiality
228. Policy Compliance
229. Multitasking
230. Learning from Mistakes
231. Positive Work Attitude
232. Time Sensitivity
233. Cost Awareness
234. Workflow Optimization
235. Quality Focus
236. Career Planning
237. Task Ownershipu
238. Meeting Preparation
239. Structured Thinking
240. Policy Awareness
Business & Commercial Acumen
241. Business Awareness
242. Market Orientation
243. Financial Literacy
244. Commercial Sense
245. Budget Sensitivity
246. Negotiation Awareness
247. Profit Orientation
248. Opportunity Recognition
249. Value Alignment
250. ROI Thinking
251. Organizational Awareness
252. Branding Sensitivity
253. Project Profitability
254. Process Efficiency
255. Risk Identification
256. Investment Justification
257. Contract Understanding
258. Marketing Basics
259. Client Value Creation
260. Data-Driven Thinking
Project & Process Management
261. Planning Skills
262. Task Delegation
263. Timeline Management
264. Project Coordination
265. Resource Allocation
266. Agile Thinking
267. Risk Management
268. Stakeholder Communication
269. Scope Management
270. Milestone Tracking
271. Issue Resolution
272. Project Documentation
273. Lean Thinking
274. Process Mapping
275. Project Prioritization
276. Agile Collaboration
277. Change Control
278. Cross-functional Teaming
279. Workflow Streamlining
280. Quality Control
Professional Documentation & Reporting
281. Report Writing
282. Documentation Clarity
283. Structured Writing
284. Executive Summarizing
285. Research Presentation
286. Record Keeping
287. Meeting Minutes Writing
288. SOP Creation
289. Policy Drafting
290. Document Review
291. Info Structuring
292. Report Formatting
293. Evidence-Based Writing
294. Case Writing
295. Proposal Writing
296. Instructional Writing
297. Audit Documentation
298. Compliance Reportingy
299. Info Consolidation
300. Action Item Tracking
Training, Coaching & Teaching
301. Facilitating Learning
302. One-on-One Coaching
303. Adult Learning Methods
304. Group Training
305. Creating Learning Materials
306. Workshop Facilitation
307. Knowledge Transfer
308. Teaching with Empathy
309. Giving Learning Feedback
310. Learning Evaluation
311. Peer Coaching
312. Motivating Learners
313. Practical Demonstration
314. Public Training Delivery
315. Needs Assessment
316. Icebreaking Skills
317. Learning Reinforcement
318. Concept Simplification
319. Creating Engagement
320. Learning Environment Design
Problem-Solving Techniques
321. Root Cause Analysis
322. SWOT Analysis
323. Brainstorm Facilitation
324. 5 Whys Technique
325. Scenario Analysis
326. Cost-Benefit Analysis
327. Gap Analysis
328. Bottleneck Identification
329. Trade-off Evaluation
330. Process Reengineering
331. Design Fixes
332. Logical Sequencing
333. Risk-Benefit Reasoning
334. Mind Mapping Problems
335. Diagnostic Thinking
336. Solutions Evaluation
337. Predictive Thinking
338. Mitigation Planning
339. Problem Framing
340. Pilot Testing
Change Adaptability & Flexibility
341. Embracing Uncertainty
342. Unlearning Obsolete Habits
343. Navigating Transitions
344. Behavioral Flexibility
345. Mental Reframing
346. Re-skilling Attitude
347. Learning New Tools
348. Technology Adaptability
349. Positive Frustration Tolerance
350. Managing Ambiguity
351. Quick Adjustments
352. Resilience in Change
353. Emotional Recovery
354. Mindset Shift
355. Working in Flux
356. Environmental Agility
357. Organizational Change Support
358. Agile Mindset
359. Shift Acceptance
360. Reorientation Capacity
Ethics & Integrity
361. Honesty
362. Transparency
363. Trustworthiness
364. Confidentiality Maintenance
365. Professional Boundaries
366. Moral Reasoning
367. Fairness
368. Responsibility
369. Loyalty
370. Compliance Awareness
371. Respect for Rules
372. Anti-Corruption Awareness
373. Code of Conduct Adherence
374. Ethical Dilemma Navigation
375. Whistleblowing Confidence
376. Non-Discrimination
377. Respecting Privacy
378. Accountability for Actions
379. Truthful Communication
380. Value-Driven Decisions
Personal Branding & Presence
381. Professional Appearance
382. Digital Footprint Management
383. Elevator Pitch
384. Career Storytelling
385. Online Reputation Awareness
386. Public Persona Maintenance
387. Self-Marketing
388. Personal USP Identification
389. LinkedIn Etiquette
390. Dressing Appropriately
391. Speaking with Authority
392. Confidence Building
393. Thought Leadership
394. Portfolio Presentation
395. Social Media Etiquette
396. Building Followers Authentically
397. Authenticity
398. Credibility Projection
399. Professional Signature Style
400. Self-Representation
Collaboration & Group Dynamics
401. Synergizing Ideas
402. Conflict Mediation
403. Supporting Others’ Success
404. Team Empowerment
405. Group Decision-Making
406. Shared Accountability
407. Cross-Functional Collaboration
408. Respecting Diverse Roles
409. Collective Problem Solving
410. Effective Brainstorming
411. Creating Safe Spaces
412. Celebrating Team Wins
413. Collaborative Leadership
414. Managing Diverse Opinions
415. Adapting to Team Roles
416. Facilitating Group Tasks
417. Creating Team Norms
418. Agile Group Dynamics
419. Active Contribution
420. Mutual Feedback
Career Success Behaviors
421. Career Ownership
422. Professional Goal Setting
423. Interview Confidence
424. Networking Skills
425. Reputation Building
426. Personal SWOT Analysis
427. Career Risk Management
428. Career Adaptability
429. Industry Awareness
430. Career Resilience
431. Personal Milestone Tracking
432. Volunteering for Growth
433. Seeking Mentors
434. Value Clarification
435. Career Mapping
436. Informational Interviewing
437. Elevator Storytelling
438. Thought Contribution
439. Reputation Protection
440. Self-Appraisal
Attention to Detail & Quality
441. Precision
442. Accuracy
443. Grammar Check
444. Spelling Consistency
445. Formatting Adherence
446. Fact Verification
447. Quality Control Mindset
448. Proofreading
449. Final Checks
450. Data Entry Accuracy
451. Detecting Inconsistencies
452. Information Integrity
453. Reviewing Instructions Carefully
454. Spotting Gaps
455. Double-Checking Work
456. Audit Mindset
457. Structure Clarity
458. Clean Documentation
459. Review Discipline
460. Diligence in Execution
Miscellaneous Professional Traits
461. Initiative
462. Curiosity
463. Passion for Work
464. Charisma
465. Humor Appropriateness
466. Confidence Without Arrogance
467. Adaptability to Authority
468. Response Readiness
469. Respect for Time
470. Digital Literacy
471. Willingness to Help
472. Healthy Competitiveness
473. Resourcefulness
474. Work Under Pressure
475. Practical Intelligence
476. Industry Etiquette
477. Boundary Management
478. Sustainable Thinking
479. Feedback Giving
480. Feedback Receiving
Resilience & Stress Navigation
481. Coping Mechanisms
482. Breathing Techniques
483. Self-Calming
484. Emotional Anchoring
485. Optimism Under Pressure
486. Perspective Shifting
487. Bounce Back Ability
488. Self-Soothing
489. Recognizing Burnout
490. Asking for Help
491. Managing Emotional Energy
492. Avoiding Overload
493. Handling Criticism
494. Calmness in Crisis
495. Wellness Awareness
496. Emotional Strength
497. Letting Go of Ego
498. Sleep Discipline
499. Digital Detoxing
500. Work-Life Integration
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